01
Custom business software
CRM, ERP and internal tools designed around your process, not a template.
- Customers, orders and stock
- Invoicing and payments
- Roles and permissions
Custom software · For business
Software shaped around how your business actually runs.
Cytadel designs and builds custom software for businesses: the CRM, ordering, stock and invoicing systems that off-the-shelf tools never quite fit. Our own platform, cytadel.app, runs a wholesale business end to end.
01 / What we build
Built for the way you work.
When spreadsheets and stitched-together apps start slowing the business down, we build the system that fits it, and keep improving it with you.
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Web apps and portals
Apps your staff, drivers and customers open on a phone, tablet or computer.
- Customer ordering portals
- Staff and manager dashboards
- Installable apps that work offline
- 03
Integrations and automation
Connect the systems you already use, so data moves on its own instead of by hand.
- Accounting and supplier systems
- Data imports and file feeds
- Automated emails and reminders
- 04
AI features
AI that works inside your software, using your own data, where it genuinely helps.
- Assistants that answer questions
- Insights and early warnings
- Summaries and forecasts
02 / Our work · cytadel.app
A wholesale business, run on one platform.
cytadel.app is the CRM and ERP we designed and built for wholesalers. Sales, stock, deliveries, invoices and payments live in one place, so every step feeds the next. It runs in production today.
- 3 apps
- Staff, Driver and Storefront, each installs on its own
- 5 roles
- Admin to driver, each seeing only what their job needs
- Works offline
- Orders and proof of delivery send themselves when signal returns
- Locked down
- Access checked on the server for every request
- 01 · Sell
Win the order
- Customer book & sales map
- Prices per account
- Orders taken offline
- 02 · Fulfil
Pick and pack
- One order pipeline
- Stock held on order
- Full stock history
- 03 · Deliver
To the door
- Dispatch board
- Route optimisation
- Signature, photo, GPS
- 04 · Get paid
Close the loop
- Invoices & statements
- Overdue reminders
- Payments on the road
03 / How we work
Small steps, real software.
You see and use working software early, and it grows from there. No long silence followed by a big reveal.
Understand
We learn how your business runs today, where time goes, and what has to stay exactly as it is.
Design
You see the screens before anything is built, and change them while change is cheap.
Build
We build in small pieces you can try as they land, with your real data where possible.
Launch and improve
We bring your team on board, then keep improving the software as the business grows.
Fits your process
The software bends to how you work, not the other way round.
Secure from the start
Each person sees only what their role needs, enforced on the server.
Any screen
Phone, tablet or desktop, in the office or out on the road.
04 / Start a project
Tell us what's slowing you down.
A few lines is plenty. We'll reply to talk it through, with no obligation.